We are Hiring!
We believe that our philosophy regarding personalized fertility care is our biggest strength – and that embracing our modern, boutique approach will create a dynamic change in the reproductive health space. Each journey is different; we are here to support you.
If you feel that you align with POMA Fertility, we invite you to check out our open roles.
We’re looking forward to meeting you.
This is a full time, on-site role for a Reproductive Endocrinology and Infertility (REI) Physician at our Kirkland location. The REI Physician will be responsible for patient consultations, diagnostics, treatment planning, and performing various medical procedures for fertility patients, among other duties. The REI Physician will also work closely with other professionals and team members to provide a multidisciplinary approach to patient care.
Qualifications:
- Medical degree from an accredited institution
- Board certification in Obstetrics and Gynecology and Reproductive Endocrinology and Infertility
- Experience in fertility treatment and care
- Excellent diagnostic and procedural skills
- Ability to work collaboratively in a team-oriented environment
- Strong interpersonal and communication skills
- Commitment to providing compassionate and patient-centered care
- Valid licensure to practice medicine in Washington State
Comprehensive Benefits:
- Competitive sign-on bonus and pay structure
- Opportunity for partnership track
- 401k match with immediate vesting after first 30 days
- Medical, dental & vision benefits
- Medical malpractice and tail insurance coverage, life insurance, short and long-term disability
- Paid vacation, holidays, sick time, continuing education
- Modern boutique with opportunity for career growth, leadership, and longevity
- Collaboration between clinical and laboratory teams to focus on patient care while our professional business management team handles all non-medical aspects of daily operations
- Patient-centric care with ability to adjust protocols for best possible outcome on an individualized basis, perform surgeries
- Beautiful and thriving Eastside location
Front Desk - Bellingham
As a Patient Service Representative, you will be the first point of contact for patients during their fertility journey. Greeting patients and visitors in person and over the phone, nurturing new and existing patients, collecting necessary information, multi-tasking, working cohesively with other team members, and providing a high level of customer service at all times is essential in this role.
This is a full-time, 40 hours/week opportunity; Monday – Friday 7:00am-3:30pm. No nights/holidays/weekends required.
General Duties & Responsibilities:
- Front office administrative duties include tasks such as greeting patients and visitors at reception, answering electronic communications and phones, scheduling & confirming appointments, managing referrals, collecting payments as well as patient information including demographics, insurance information, identification, medical records, consents, etc.
- Adhere to HIPAA compliance standards, company policies and procedures at all times
- Accurately enter and review patient data into EMR and other software platforms
- Process faxes in our electronic eFax system
- Process medical records requests incoming and outgoing
- Arrange for patient interpreter services, when required
- Review and reply to prospective patient inquiries and follow up within expected timeframe, be the prospective new patient point of contact
- Respond to patient messages and calls in a calm and helpful manner; re-direct to appropriate contact/department, as necessary
- Collect any payments due at time of service or outstanding balances, as applicable
- Contribute to team effort by maintaining an excellent rapport and working relationship with all other departments at POMA
- Effectively communicate with other clinic staff at all locations. This is a satellite location with the main clinic and surgery center being located in Kirkland, WA.
- Communicate and coordinate schedules with external vendors, as necessary
- Assist with ordering of office and clinical supplies
- Open/close clinic on a daily basis, keep clinic areas tidy with cleaning as necessary
- Other duties or special projects as assigned by management
Qualifications:
- Minimum of a High school diplomaor GED
- Experience in similar role or as a medical receptionist is preferred
- Excellent communication and multi-tasking skills
- Detail-oriented; must be organized
- Quick learner, must be willing to adapt to changing needs and clinic processes
- High proficiency with technology and software use (specific training will be provided)
- Ability to work collaboratively in a team-oriented environment
- Commitment to providing compassionate and patient-centered care
- Reliability and adherence to the clinic schedule is a must; it is consistent and no nights/holidays/weekends required.
If you don’t see what you are looking for, we invite you to reach out to us at hr@pomafertility.com
Benefits
Health, Dental, Vision, Life
Comprehensive plan options to fit your family's needs, POMA covers a large portion of full-time employee plan premiums.
Competitive Pay
We are a people-centric organization and value our staff that work hard to fulfill our mission and want to be part of a top-notch team.
401k Retirement Plan + Match
Easy enrollment and excellent match potential. Available to part-time and full-time employees.
Work/Life Balance
Generous paid time off and sick policy, in addition to flexibility. We are a modern and family-oriented workplace.